Last Modified: October 28, 2020
“our”) collects, uses, and discloses personal information. This
(collectively, “our websites”). Where applicable, you will be informed
of the identity of the data controller for your personal data when you
obtain our products or services.
Where applicable, you consent to the use of your information as described in
Collection and Use of Personal Information
Personal information is information that can be used to directly or
indirectly identify you. Personal information also includes anonymous
information that is linked to information that can be used to directly or
indirectly identify you. Personal information does not include
information that has been irreversibly anonymized or aggregated so that it
can no longer enable us, whether in combination with other information or
otherwise, to identify you.
What Personal Information We Collect
We may collect different kinds of personal information from or about you:
Information you provide: We collect the personal information you
provide—such as your name, username, address, telephone number, job title,
or email address—when you use our products and services, create an account,
Contact Us, register for our events and conferences, sign up through our
trade show solicitations, subscribe to our newsletters online or otherwise
subscribe for our notifications regarding artist, news, directly request to
be included in our various directories, apply for employment, interact with
us at in-person events, or otherwise interact with us.
Information about payments: If you make a purchase, we collect
personal information in connection with the purchase. This information
includes payment information, such as your credit or debit card number and
other card information; other account and authentication information; and
billing, shipping, and contact details.
Information about use of our services and products: When you visit our
websites we may collect information about the type of device you use, your
device’s unique identifier, the IP address of your device, your operating
system, the type of Internet browser that you use, usage information,
diagnostic information, browsing information, and location information from
or about the computers, phones, or other devices on which you install or
access our products or services. We may gather some of this
Information from third parties: We may collect information from third
parties, including business partners, marketing agencies, or publicly
accessible sources. This may include your contact information from
marketing partners when we engage in joint marketing or co-branding
activities, your IP address or location information from service providers
to offer certain products and services relevant to your location.
We may need to collect personal information from you by law, under a
contract we have with you or in order to enter into a contract with
you. Where we need to collect personal information in such
circumstances, and you fail to provide that information where you are
obliged to do so or when requested, we may not be able to perform the
contract we have or are trying to enter into with you (for example, to
provide you with goods or services). In this case, we may have to
cancel a product or service you have with us but we will notify you if this
is the case at the time.
How We Use Your Personal Information
We may use personal information to provide, improve, and develop our
products and services, to communicate with you, to offer you targeted
advertisements and services, and to protect us and our customers. We
collect, process, and determine how to process your personal information as
data controller for the following purpose.
Communicating with you: We may communicate with you about your transactions,
employment requests, or auto-notification requests regarding updates on
concert and artist data, and to inform you about our policies and
terms. Such processing is based on our legitimate interest in offering
you products and services and for business continuity. Subject to your prior
express consent, we may use personal information to send you marketing
communications in relation to our own products and services. Also
subject to your prior express consent, we may share your personal
information, including your contact information listed in our directories of
industry contacts, with third-party partners who may send you marketing
communications in relation to their products and services. If you no
longer wish to receive email communications for marketing purposes, please
Contact Us to opt out. We may use your information to process and
respond to your requests when you contact us.
Providing, improving, and developing our products and services: We use
personal information to help us provide, improve, and develop our products,
services, and advertising, including our directories of industry
contacts. This includes using personal information for purposes such
as data analysis, research, and audits. Such processing is based on our
legitimate interest in offering you products and services and for business
Offering and measuring targeted advertisements and services: Subject
to your prior express consent, we may use personal information to
personalize your experience with our products and services, on third-party
websites and applications, and to determine the effectiveness of our
For any of the uses of your data described above that require your prior
express consent, note that you may withdraw your consent at any time by
Promoting safety and security: We use personal information to help
verify accounts and user activity, as well as to promote safety and
security, such as by monitoring fraud and investigating suspicious or
potentially illegal activity or violations of our terms or policies.
Such processing is based on our legitimate interest in helping ensure the
safety of our products and services.
As a global company, we have a number of corporate affiliates in different
jurisdictions. Each of these affiliates collects, processes and
determines how to process your personal information as a data controller to
help provide you the products and services you request.
Cookies and Similar Technologies
third parties) to provide, protect, and improve our products and services,
such as by personalizing content, offering and measuring advertisements,
understanding user behavior, and providing a safer experience.
You can remove or reject cookies using your browser or device settings, but
in some cases doing so may affect your ability to use our products and
choices you have.
Disclosure of Personal Information
We make certain personal information available to strategic partners that
work with us to provide our products and services or help us market to
customers. Personal information will only be shared by us with these
companies in order to provide or improve our products, services, and
advertising; it will not be shared with third parties for their own
marketing purposes without your prior express consent. We may also
share personal information with corporate affiliates and in case of
corporate business transfers, and for purposes of legal compliance and
security. We may also share personal information to the extent
provided for in our database as set forth below.
We may share personal information with companies that provide services on
our behalf, such as website hosting; email services; marketing; sponsoring
of promotions; auditing; payment processing; fulfilling customer orders;
data analytics; providing customer support; conducting customer research and
satisfaction surveys; and other services that assist in selling our products
and services. These companies are obligated to protect your
information and may be located wherever we operate.
Corporate Affiliates and Corporate Business Transactions
We may share personal information with all Houston Caller affiliated
companies. In the event of a merger, reorganization, acquisition,
joint venture, assignment, spin-off, transfer, or sale or disposition of all
or any portion of our business, including in connection with any bankruptcy
or similar proceedings, we may transfer any and all personal information to
the relevant third party.
We disclose our database, which may contain personal information, such as
your name, job title, and contact information, to third parties that choose
to subscribe to our website.
Legal Compliance and Security
We may disclose personal information, as necessary by law, or as a result of
legal process, litigation, or requests from public or governmental
authorities within or outside your country of residence. We may also
disclose personal information if we determine that for purposes of national
security, law enforcement or other issues of public importance, disclosure
is necessary or appropriate. We may also disclose personal information
if we determine in good faith that disclosure is reasonably necessary to
protect our rights and pursue available remedies, enforce our terms and
conditions, investigate fraud, or protect our operations or customers.
Your Access and Control Over Information
Depending on your place of residence, you may have the rights described
below. You have the right to access, correct, or delete the personal
information that we collect. You are also entitled to object, at any
time, to the further processing of your personal information or restrict the
purposes for which it is processed. You have the right to receive your
personal information in a structured and standard format and you have the
right to have the data transferred to a third party. You may lodge a
complaint with the competent data protection authority regarding the
processing of your personal information. Please note that we can
remove your contact information from a directory on request, but to the
extent directory information has been transferred to any third party, you
must contact such third party directly.
To protect the privacy and the security of your personal information, we may
request information from you to enable us to confirm your identity and right
to access such information, as well as to search for and provide you with
the personal information we maintain. There are instances where
applicable laws or regulatory requirements allow or require us to refuse to
provide or delete some or all of the personal information that we maintain.
You may Contact Us to exercise your rights. We will respond to your
request in a reasonable timeframe, and in any event in less than 30 days.
Third-Party Websites and Services
Our websites, products, and services may contain links to or the ability for
you to access third-party websites, products, and services. We are not
responsible for the privacy practices employed by those third parties, nor
are we responsible for the information or content their products and
collected by us through our products and services.
Information Security, Integrity, and Retention
We take reasonable technical, administrative, and physical security
precautions to protect and prevent unauthorized access to your information.
It is important that you take precautions to protect against unauthorized
access to your information and computers or other devices. If you feel
that the security of your personal information has been compromised in
connection with our products or services, please immediately Contact Us.
Please be aware that, despite our efforts, no security system is
impenetrable. In the event of a security breach, we will promptly
notify you and the proper authorities if required by law.
We will retain your personal information for as long as it is necessary to
retention period is required or permitted by law.
We do not knowingly collect, use, or disclose information from children
under 18. If we learn that we have collected the personal information
of a child under 16—or the equivalent minimum age depending on the
jurisdiction, such as 13 in the United States—we will take steps to delete
the information as soon as possible. Please immediately Contact Us. If
you become aware that a child under 18 has provided us with personal
Information Transfers, Storage, and Processing Globally
If applicable, when we share your personal information with our partners,
affiliates, and service providers, your personal information may be
transferred to and/or made accessible from countries out of the European
Economic Area (“EEA”). In such circumstances, we will enter into model
contractual clauses as adopted by the European Commission, or rely on
alternative legal bases such as the Privacy Shield, where applicable, or
binding corporate rules where our partners or service providers have adopted
such internal policies approved by European data protection
authorities. If you reside in the EEA and would like to obtain a copy
of the safeguards used to transfer your data out of the EEA, you can Contact
Us with your request.
Changes to this Privacy Statement
minor. Any non-material changes will take effect immediately upon
Your continued use of our products and services after the effective date of
contact us at Houston Caller, 1803 Laurel Springs Lane, Kingwood TX 77339.