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BBVA Stadium announced updated fan health and safety protocols today for upcoming events at the facility, including the 2021 spring football season for Texas Southern University and the 2021 seasons for Houston Dynamo FC and the Houston Dash.
The maximum capacity for events under the plan will expand to approximately 6,500 fans, which represents 30 percent of the stadium’s official capacity of 22,039 and an increase from the capacity of approximately 3,000 for events last fall. Although the Stadium is expanding its capacity, it will do so while maintaining safe social distancing between each seating pod in keeping with guidance provided by Major League Soccer.
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All guests at BBVA Stadium will still be required to wear masks or facial coverings except when they are eating or drinking at their seat. Additionally, social distancing will also continue to be practiced and emphasized throughout the concourse and all public areas of the facility.
In order to enhance the contact-free guest experience, the Stadium installed self-scan ticket scanning pods at each gate and added the pre-event health questionnaire to guests’ digital ticket on the SeatGeek App.
The Stadium’s concession partner, Levy, will offer larger menu of concession items available for purchase online and in-seat delivery through the sEATz App. All Levy employees will continue to wear PPE at all times for the safety of our guests, and will continue to wear gloves when handling food.
All food products will either be pre-wrapped or served in a hinged box to ensure that the food is covered when being served to guests; and all cutlery will be pre-packaged, including in premium seating areas, while all condiments will be distributed in individual packets rather than self-serve locations.
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BBVA Stadium will also continue to be a cash-free venue in order to eliminate the need to pass currency between individuals. All Stadium concession vendors as well as the adidas Dynamo Team Shop will accept credit cards as well as Apple Pay, Google Pay and Samsung Pay.
Additional health and safety protocols which will carry over from 2020 include staggered entry times and designated entry gates for guests, pre-determined and socially-distanced seating pods in groups of two to six seats, more than 100 hand sanitizer stations throughout the facility, and rigorous and frequent cleaning processes throughout the facility.
The first event with the updated protocols will be Texas Southern’s home football game on Saturday, March 20, followed by Dynamo and Dash matches in April. The Dash open the 2021 NWSL Challenge Cup presented by Secret Deodorant on Friday, April 9 against the Chicago Red Stars at 7 p.m. CST, and Houston Dynamo FC will kick off their 2021 MLS campaign on Friday, April 16 against the San Jose Earthquakes at 7 p.m.
Tickets for the Dash home matches in the Challenge Cup go on sale this Friday at 10 a.m. CST at HoustonDash.com/Tickets, while Dynamo tickets will go on sale later this month.
An exclusive pre-sale opportunity for all Dynamo and Dash 365 Members will begin today, during which time they can request seats for the upcoming Dash matches.
March 15, 2021
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